Privacy Policy
Last updated: 10/11/2025
This Privacy Policy describes how CodeSeek ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services.
We collect information you provide directly to us, including:
- Account Information: When you create an account, we collect your name, email address, and password.
- Purchase Information: When you make a purchase, we collect payment information, billing address, and transaction details.
- Communication Data: When you contact us for support or send us emails, we collect the content of those communications.
- Usage Data: We automatically collect information about how you use our services, including IP address, browser type, operating system, and pages visited.
We may also collect information from third-party sources, such as payment processors, to verify transactions and prevent fraud.
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send transaction confirmations
- To communicate with you about your account, purchases, and our services
- To provide customer support and respond to your inquiries
- To send you marketing communications (with your consent)
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms of service
- To analyze usage patterns and improve our website and services
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, and providing customer support.
- Legal Requirements: When required by law, court order, or government regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of our business.
- Protection of Rights: To protect our rights, property, or safety, or that of our users or the public.
- Consent: With your explicit consent.
All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.
We use cookies, web beacons, and similar technologies to collect information about your browsing activities. This includes:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: To understand how users interact with our website.
- Marketing Cookies: To deliver relevant advertisements and track campaign effectiveness.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure payment processing through certified providers
- Regular security audits and vulnerability assessments
- Access controls and employee training
- Data backup and disaster recovery procedures
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information (subject to legal requirements).
- Portability: Request transfer of your data in a structured format.
- Opt-out: Unsubscribe from marketing communications at any time.
- Restriction: Request limitation of how we process your information.
To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
- Account information: Retained while your account is active and for 3 years after account closure
- Transaction records: Retained for 7 years for tax and accounting purposes
- Communication records: Retained for 2 years after the last interaction
- Usage data: Anonymized after 2 years or deleted sooner if no longer needed
Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by competent data protection authorities
- Your explicit consent for specific transfers
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via email or prominent notice on our website
- Provide a summary of key changes
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@codeseek.com
Address: 123 Developer Street, Tech City, TC 12345, United States
Data Protection Officer: privacy@codeseek.com
We are committed to addressing your privacy concerns and will respond to your inquiries within 30 days.