Refund Policy

At CodeSeek, we strive to provide high-quality digital products and services. Due to the nature of digital products that are instantly downloadable, our refund policy is designed to be fair and protect both customers and our business.

Refunds are considered on a case-by-case basis within 7 days of purchase only if the product meets one of the following criteria:

• The product is proven to be defective, not as described, or fails to perform its advertised function.
• There is a technical issue preventing access to the purchased product that cannot be resolved through our support.

We do not offer refunds for:

• Change of mind or buyer's remorse
• Accidental purchases
• Incompatibility with your system or software
• Failure to meet personal expectations
• Products that have been downloaded and used

For All Access subscriptions, refunds are not available. You can cancel your subscription at any time, and access will continue until the end of the current billing period.

To request a refund:

1. Contact our support team at support@codeseek.com within 7 days of purchase.
2. Provide your order number, purchase date, and detailed reason for the refund request.
3. Allow us a reasonable opportunity to investigate and resolve the issue (typically 3-5 business days).
4. If approved, the refund will be processed within 5-7 business days to your original payment method.

Approved refunds are typically processed within 5-7 business days. The time for the refund to appear in your account depends on your payment method and financial institution.

If you have any questions about this refund policy, please contact us at:

Email: support@codeseek.com